Video Remote Interpreting

Video Remote Interpreting (VRI)

Video Remote Interpreting (VRI) – enables a hearing person and Deaf person to communicate with each other through a remote interpreter (in another location) via a video call.

At TLS we provide our customers with Video Remote Interpreting Solutions that meet your needs.

Through a Smartphone, tablet or computer, you can either log into Topp Language Solutions (TLS) website or simply download our App to make a video call to a BSL Interpreter.

The Interpreter will answer the Video call and within a few seconds the Interpreter can be seen and heard on the screen by the deaf person and hearing person.

TLS Video On-demand provides access to fully qualified & NRCPD registered interpreters for a variety of settings including some of the following below:

  1. Health
  2. Social care
  3. Primary, secondary, further and higher education
  4. Employment and training
  5. Customer service centres in public and or private sectors
  6. Customer service centres in corporate, retail, travel and banking businesses
  7. Fire, ambulance and police emergency situations

Technical Essentials

Good Internet connection – Topp Language Solutions (TLS) is accessible through any computer, Smartphone, tablet with a webcam and strong, stable Internet connection (Wi-Fi, 3G or 4G). No plug in or downloads required

NOT a replacement for face-to-face interpreting – Face-to-face interpreting for BSL users and Lip-speakers is still highly valued by deaf people.

VRI is an additional communication support tool. It allows people to have additional choices particularly in short notice and urgent situations where face-to-face interpreters may not be available.

Get in Touch...

SMS/Text:

07812 212826

Facetime:

07812 212826

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