Deaf Awareness Training
Deaf Awareness Training is a powerful tool that promotes inclusion and improves access for Deaf people and those with hearing loss
Deaf Awareness Tips
Are you looking for some simple Deaf awareness tips? Click here for our top 10 tips.
These tips could be useful in a variety of situations such as the work place, hospital appointment, at school or at a club or activity where hearing and Deaf people mix.
What will you learn?
Our Deaf awareness trainers will give you an insight into the Deaf world and will use examples drawn from their own experiences to highlight the barriers that the Deaf and those with hearing loss face.
Our training covers these core subjects:
- Terminology and types of deafness and hearing loss
- Deaf statistics
- Medical and social models of disability
- The Equality Act 2010 and definitions of disability
- Deaf culture and language
- Basic communication tactics
- Working with communication professionals
Bespoke training for your organisation
We offer standard full- and half- day packages that are competitively priced and can be tailored to the needs of your organisation. Our training can be delivered to small or large groups, at a venue and time convenient for you.
On-going FREE consultancy
We offer all our customers on-going free consultancy on matters such as Deaf equality, access issues, employment issues, British Sign Language training or any other subject concerned with Deafness.
After completing our Deaf Awareness Training your staff will be able to:
- Be confident when communicating with Deaf customers and staff
- Identify and improve access issues that lead to your services
- Understand how to apply the Equality Act 2010
- Help Deaf colleagues feel supported so they can contribute to your company’s success
Click here to Book Now or call 0113 870 4022
Susan Pollard |Access to Work Client
I have been a client of TLS for 3 years and I receive an excellent service. This includes full AtW support and booking all my BSL interpreters. Communication from the team is fantastic with quick responses to all my needs.
Samia Riaz | Access to Work Client
Your service is very good and I am very happy with your service.. If any problems occurs they are sorted out quickly without the delay. Every interpreters at my work is smooth.
Susan Spence | Career Transition Consultant at Remploy Ltd
Having used Topp Language Solutions for over 4 years we have found them to be totally reliable, highly skilled and able to adapt to our customer requirements and business objectives in a professional and empathetic manner.
James Evans | Foreman at Huddersfield Remploy Factory
TLS are a very competent interpreting service who puts extra effort into making sure information is delivered in the best way for the person/people who they are working with, very reasonable charge as well. I would recommend TLS’s services to everyone.
Andy Dryland | Team Leader at Remploy
TLS is currently working on the Work Choice programme for Remploy and has had excellent results through their BSL expertise and support for our candidates
Karen Jordan | Business Manager, Remploy
The Communication Language Professional service offered by TLS has been excellent. The support we have received has been successful in delivering our HIR contract with Sheffield City Council. TLS always puts the candidates first and go the extra mile for them.
Rob Webster | Chief Executive at NHS Confederation
TLS worked closely with my team and across the organisation. They have helped in supporting a colleague and his team to communicate more effectively. At the same time, we have worked together on innovations like using BSL at staff blogs and teaching staff basic BSL signs, ensuring we become more inclusive. They are an excellent communication service who builds effective relationships. They come highly recommended.
Healthwatch Barnsley has been working with Topp Language Solutions since 2014, the service provided is excellent not only in terms of the BSL translation services they provide but also in terms of the level of customer service they give to clients such as us.
Remploy Huddersfield Employees
Thank you for your Communication support and advice. You were spot on in providing us with the correct level of BSL we needed. We felt that you gave us a fantastic service at all times!
Make a Booking
If you wish to book a language professional then click here to drop us a message and we will get back in touch.